Privacy Statement

Higgins Lake Utilities is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Higgins Lake Utilities site and governs data collection and usage. By using the Higgins Lake Utilities site, you consent to the data practices described in this statement.

Collection of your Personal Information

Higgins Lake Utilities collects personally identifiable information, such as your email address, name, home or work address or telephone number. Higgins Lake Utilities also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Higgins Lake Utilities. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Higgins Lake Utilities for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Higgins Lake Utilities site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Higgins Lake Utilities public message boards, this information may be collected and used by others. Note: Higgins Lake Utilities does not read any of your private online communications.

Higgins Lake Utilities encourages you to review the privacy statements of Web sites you choose to link to from Higgins Lake Utilities so that you can understand how those Web sites collect, use and share your information. Higgins Lake Utilities is not responsible for the privacy statements or other content on Web sites outside of the Higgins Lake Utilities and Higgins Lake Utilities family of Web sites.

Use of your Personal Information

Higgins Lake Utilities collects and uses your personal information to operate the Higgins Lake Utilities Web site and deliver the services you have requested. Higgins Lake Utilities also uses your personally identifiable information to inform you of other products or services available from Higgins Lake Utilities and its affiliates. Higgins Lake Utilities may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Higgins Lake Utilities does not sell, rent or lease its customer lists to third parties. Higgins Lake Utilities may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Higgins Lake Utilities may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Higgins Lake Utilities, and they are required to maintain the confidentiality of your information.

Higgins Lake Utilities does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Higgins Lake Utilities keeps track of the Web sites and pages our customers visit within Higgins Lake Utilities, in order to determine what Higgins Lake Utilities services are the most popular. This data is used to deliver customized content and advertising within Higgins Lake Utilities to customers whose behavior indicates that they are interested in a particular subject area.

Higgins Lake Utilities Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Higgins Lake Utilities or the site; (b) protect and defend the rights or property of Higgins Lake Utilities; and, (c) act under exigent circumstances to protect the personal safety of users of Higgins Lake Utilities, or the public.

Use of Cookies

The Higgins Lake Utilities Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Higgins Lake Utilities pages, or register with Higgins Lake Utilities site or services, a cookie helps Higgins Lake Utilities to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Higgins Lake Utilities Web site, the information you previously provided can be retrieved, so you can easily use the Higgins Lake Utilities features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Higgins Lake Utilities services or Web sites you visit.

Security of your Personal Information

Higgins Lake Utilities secures your personal information from unauthorized access, use or disclosure. Higgins Lake Utilities secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Higgins Lake Utilities will occasionally update this Statement of Privacy to reflect company and customer feedback. Higgins Lake Utilities encourages you to periodically review this Statement to be informed of how Higgins Lake Utilities is protecting your information.

Contact Information

Higgins Lake Utilities welcomes your comments regarding this Statement of Privacy. If you believe that Higgins Lake Utilities has not adhered to this Statement, please contact Higgins Lake Utilities at host@change.me. We will use commercially reasonable efforts to promptly determine and remedy the problem.